Emerald Atelier Privacy Policy
Welcome to Emerald Atelier Limited. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and share your personal data when you visit or make a purchase from emeraldatelier.com or emeraldatelier.co.uk (the “Site”). The information you provide will only be used for its intended purpose and to complete your online purchase. We will never share, rent, or sell your information to any third party.
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at info@emeraldatelier.co.uk.
Information We Collect
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
- Pages visited, search terms, and interactions with the Site
Personal Information You Provide
When you make a purchase or attempt to do so, we collect personal information voluntarily provided by you, including:
- Individual or Company Name
- Email Address
- Telephone/Mobile Number
- Shipping & Billing Address
- Post Codes
- Payment Information
- IP Address
- Tailoring Measurements or Fit Data
Cookies and Tracking Technologies
We collect information using:
- Cookies – Small text files stored on your device.
- Log Files – Track user activity and collect browsing details.
- Web Beacons, Tags & Pixels – Electronic files used for analytics.
For more details, see our Cookie Policy.
How We Use Your Information
We use your data for the following purposes:
- To process and fulfil your orders
- To manage your account
- To provide customer support
- To send invoices and order confirmations
- To notify you about promotions (if opted-in)
- To improve our website and services
- To screen orders for fraud prevention
- To use marketing and analytics tools (e.g., Google Analytics, Google Ads)
Sharing Your Information
We do not share your personal information except in the following circumstances:
- With service providers (e.g., payment processing, order fulfilment, shipping)
- To comply with legal obligations
- To protect our rights and property
Payment Information Security: Your payment details are securely processed by Stripe. We do not store your credit card details. For their privacy policy, visit Stripe Privacy Policy.
Email Newsletter & Marketing Communications
Our website operates an email newsletter service to keep you informed about our products and promotions. Users can subscribe at their own discretion and unsubscribe at any time. Our email marketing campaigns may contain tracking features to analyze engagement and improve future communications.
To unsubscribe, use the opt-out link in our emails or contact us at info@emeraldatelier.co.uk.
Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure. By using our Site, you acknowledge that Emerald Atelier Ltd. is not responsible for intercepted information shared without our permission. If you suspect a security breach, contact us immediately.
Data Retention
We retain personal data such as:
- Order Information
- Customer Account Information
- Payment Data
- Marketing Preferences
This data is stored to fulfil legal requirements, improve our services, and enhance your shopping experience.
Your Rights Under UK Data Protection Laws
You have the following rights regarding your personal information:
- Right to Access – Request copies of your data.
- Right to Rectification – Request corrections to inaccurate information.
- Right to Erasure – Request deletion of your data (subject to legal conditions).
- Right to Restrict Processing – Request limitations on data processing.
- Right to Object – Object to data processing for certain purposes.
- Right to Data Portability – Request data transfer to another organization.
To exercise any of these rights, contact us at info@emeraldatelier.co.uk.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. The latest version will always be available on our website.
Contact Us
For any privacy-related inquiries, please reach out to us:
Emerald Atelier Limited
Email: info@emeraldatelier.co.uk
Address: 16 Rufford Gate, Bracknell, Berkshire, RG12 2AD, United Kingdom
Last updated: March 2025